How to Navigate the RERA Portal: A Beginner's Guide for Home Buyers

Buying a home is one of the biggest financial and emotional decisions you will ever make. It relies heavily on trust in the developer, trust in the legal paperwork, and trust in the timelines you are promised. For decades, Indian home buyers had very little legal protection if a builder delayed possession, changed floor plans without notice, or simply disappeared with buyer funds.

That changed in 2016 when the Real Estate (Regulation and Development) Act came into force. Since then, every state in India has set up its own RERA authority and a dedicated online portal. For buyers in Maharashtra, including Navi Mumbai, this portal is MahaRERA, and it is one of the most powerful tools available to you as a buyer. This guide will teach you exactly how to use it, what to look for, and what each section means.

What Is RERA and Why Was It Introduced?

RERA stands for the Real Estate (Regulation and Development) Act, 2016. It is a central legislation passed by the Parliament of India that applies to the residential real estate sector across the country. Each state implements it through its own regulatory authority and online portal.

Before RERA, the Indian real estate market had very few checks and balances. Developers could sell units on the basis of floor plans that were not yet approved by local authorities. They could collect full or partial payments and divert funds to other projects. There was no mandatory disclosure of project progress, and buyers who faced delays had little legal recourse other than long-drawn civil court proceedings.

RERA was introduced to solve these specific problems. The key objectives of the act are

  • Mandatory registration: All residential projects above a defined size must be registered before any sale or marketing activity can begin.
  • Financial discipline: Developers must deposit 70 percent of all collections from buyers into a dedicated escrow account that can only be used for the construction of that specific project.
  • Mandatory disclosures: Developers must upload and regularly update project documents, approvals, timelines, financial statements, and construction progress on the RERA portal.
  • Buyer protection: Buyers have a legal right to accurate information, timely possession, and compensation in case of delays.
  • Fast grievance redressal: Complaints must be resolved within 60 days by a RERA adjudicating officer, far faster than a civil court.

In short, RERA shifted the balance of power from developers to buyers and created a structured, transparent ecosystem in Indian real estate.

What Is MahaRERA?

MahaRERA is the Maharashtra Real Estate Regulatory Authority. It is the state body responsible for implementing RERA in Maharashtra, including Mumbai, Navi Mumbai, Pune, Nashik, and all other cities in the state.

The MahaRERA portal is hosted at maharera.mahaonline.gov.in. It is a free, publicly accessible database where you can find detailed information about every registered real estate project in Maharashtra. You do not need an account or login to search and view project details.

MahaRERA was one of the first state RERA authorities to go live in India and is considered among the most well-developed portals in the country. As of 2025, it has over one lakh registered projects and has resolved thousands of buyer complaints.

What Kinds of Projects Must Be Registered?

Under MahaRERA, the following types of real estate projects must be registered before they can be sold or advertised:

  • Residential projects where the total plot area exceeds 500 square meters or the project has more than 8 apartments.
  • Plotted development projects where the land area exceeds 500 square meters.
  • Mixed-use projects with a residential component that meets the above thresholds.
  • Phase-wise projects where each phase must have its own individual RERA registration.
  • Commercial projects are also required to register under MahaRERA, though enforcement focus has historically been stronger on the residential side.

If a project does not fall within these thresholds, it is generally exempt from registration. However, many buyers consider RERA registration as a basic quality and compliance filter when shortlisting properties.

Step-by-Step: How to Use the MahaRERA Portal

Step 1: Access the Portal

Open your browser and go to maharera.mahaonline.gov.in. The homepage shows you a dashboard with statistics on registered projects, promoters, agents, and complaints. At the top, you will see a navigation bar with options including Home, Registration, Search, Complaint, and more.

For buyers, the most useful section is the Search menu. Click on it to see a dropdown with options such as Registered Projects, Registered Promoters, Registered Agents, Lapsed Projects, and Revoked Projects.

Step 2: Search for a Registered Project

Click on Registered Projects from the Search dropdown. You will be taken to a search form where you can filter projects by:

  • Project name (or a part of it)
  • RERA registration number (if you already have it from the developer)
  • Promoter or developer name
  • District (for Navi Mumbai, select Thane)
  • Taluka or city

You can use any combination of these filters. If you are searching for a specific project, entering the developer name and district is usually enough to narrow down the results. The system will display a list of matching projects with their registration numbers and status.

Step 3: Open the Project Details Page

Click on any project from the search results to open its full details page. This is the most important page on the portal for any buyer. Here is what you will find on this page and what each section means:

Project Overview

This section shows you the project's official RERA registration number, the date of registration, and the date of expiry of registration. A valid and active registration means the developer is currently authorized to sell units in this project. If the registration has expired and not been renewed, the developer cannot legally sell units.

Promoter Details

This section shows the developer's legal name, registered address, and contact details as submitted to MahaRERA. It also shows their history of projects registered under the same name.

Project Details

Here you will find the total number of apartments or units proposed in the project, the number of units for which agreements have been registered, and the number of units that are available. This gives you a real-time sense of how much of the project has been sold and how much inventory remains.

Proposed Date of Completion

This is the date by which the developer has legally committed to completing the project and obtaining an occupancy certificate. If this date is revised, the developer must submit an updated timeline to MahaRERA with justification. Repeated revisions without valid reasons are a red flag.

Financial Details

This section shows details of the project's escrow account. Under RERA, 70 percent of all collections from buyers must be deposited here and can only be withdrawn for construction-related expenses with certification from an engineer, architect, or chartered accountant. This is one of the most important consumer protections in the Act.

Step 4: Download and Review Documents

Click on the Documents tab on the project page. Here you can download the following:

  • Commencement Certificate: Issued by the local planning authority, this confirms that the developer has legal permission to begin construction on the land. If this document is missing or not uploaded, the project should not be under construction.
  • Approved Layout Plans and Floor Plans: These are the actual sanctioned drawings as approved by the local authority. Compare these with the floor plan shown in the developer's brochure. Any mismatch between the approved plan and the marketed plan is a serious legal issue.
  • Land Title Documents: These documents establish who owns the land on which the project is being built and confirm that the developer has the right to develop it.
  • Quarterly Progress Reports: Developers must submit progress updates every quarter. These reports include the current stage of construction, funds received from buyers, funds utilized, and any deviations from the original plan. Reading the last two or three quarterly reports gives you a clear picture of how the project is progressing.
  • Form 1 and Form 2: These are the standard declarations submitted by the developer at the time of registration, disclosing all details about the project.

Download and read these documents carefully. If you are not comfortable reviewing legal or technical documents yourself, take them to a property lawyer for a quick review.

Step 5: Verify the Developer's Track Record

From the Search menu, click on Registered Promoters and search for the developer's name. This page shows you all the projects registered by this developer across Maharashtra, both past and ongoing.

Look at the following:

  • How many projects has this developer completed?
  • Were they completed on time, or were there delays?
  • Are there any ongoing projects that are significantly behind schedule?
  • How many complaints have been filed against this developer?

A developer with a long history of timely completions and minimal complaints is a much safer choice than one with multiple lapsed or delayed projects.

Step 6: Verify the Real Estate Agent

If you are buying through a broker or real estate agent, you can verify whether they are registered with MahaRERA by searching under Registered Agents. Under RERA, any agent facilitating the sale of a registered project must hold a valid RERA registration. An unregistered agent is operating outside the law, which is a concern worth noting.

You can search by the agent's name or RERA registration number. The page will show their contact details, the date of registration, and any complaints filed against them.

Step 7: Check the Complaints History

From the Search menu, you can also look up the complaints history for any project or developer. This section shows you how many complaints have been filed, how many are pending, and how many have been resolved.

A small number of resolved complaints is not necessarily a problem; it can simply mean that the developer and buyers were able to work things out through the official channel. However, a large number of unresolved or pending complaints against a developer is a significant warning sign.

How to File a Complaint on MahaRERA

If you have already purchased a unit in a RERA-registered project and are facing issues such as delayed possession, deviations from the approved plan, non-refund of the booking amount, or failure to provide promised amenities, you can file a formal complaint on the MahaRERA portal.

Here is how:

  1. Create an account on maharera.mahaonline.gov.in by clicking on Login or Register.
  2. Once logged in, go to Complaint from the top navigation and click on New Complaint.
  3. Select the type of complaint from the available options. Common categories include delay in possession, structural defect, deviation from sanctioned plan, and non-refund of advance.
  4. Enter the RERA registration number of the project, describe your grievance in detail, and upload supporting documents such as the agreement for sale, payment receipts, and any correspondence with the developer.
  5. Pay the prescribed filing fee online.
  6. Submit the complaint and note down your complaint number for future reference.

Once filed, RERA adjudicating officers are mandated to hear both parties and pass an order within 60 days. If the developer is found guilty, the order can include refund of money, payment of interest for the period of delay, and even compensation for mental agony in some cases.

Important Terms You Will Encounter on the Portal

Occupancy Certificate (OC): Issued by the local municipal authority after inspecting the completed building. It confirms that the building has been constructed as per the approved plans and is safe for occupation. You should never move into a property that does not have an OC.

Completion Certificate (CC): Issued when the construction of the building is complete. This is different from an OC, which also certifies that the building is fit for occupation.

Commencement Certificate: Grants the developer permission to begin construction. Without this, construction on the site is technically illegal.

Form 1: The standard declaration form filed by the developer at registration, containing all project details.

Form 2: The architect's certificate confirming the project details and compliance with approved plans.

Quarterly Progress Report (QPR): A mandatory report submitted every three months by the developer, detailing construction progress, funds received, and funds utilised.

Lapsed Project: A project whose RERA registration has expired and has not been renewed. Sales and marketing of a lapsed project are not permitted. If you find that a project you are interested in is listed under Lapsed Projects, ask the developer for an explanation before proceeding.

Revoked Project: A project whose registration has been cancelled by MahaRERA as a consequence of non-compliance. This is a serious status and should be treated as a strong warning.

Red Flags to Watch Out For When Checking a Project

  • The RERA registration number on the portal does not match the one printed in the brochure or agreement.
  • The project's registration has lapsed or is close to expiry with no renewal in sight.
  • The commencement certificate has not been uploaded.
  • There are large deviations between the approved layout plan and the marketed floor plans.
  • Quarterly progress reports have not been submitted for two or more consecutive quarters.
  • The escrow account balance appears disproportionately low relative to the stage of construction.
  • Multiple unresolved complaints have been filed against the developer.
  • The developer's other projects show a pattern of delayed completions.

Why Verified Projects Give You Peace of Mind

When you buy from a developer whose project is RERA-registered, verified, and actively maintained on the portal, you are not just buying an apartment. You are buying into a legally protected transaction. You know the approvals are in place, the funds are protected in an escrow account, the timelines are on record, and you have a fast legal remedy if anything goes wrong.

This is fundamentally different from buying in an unregistered or non-compliant project, where your only recourse is a slow and expensive civil court process.

A Note from Moraj Group

At Moraj Group, we have been building homes in Navi Mumbai since 1985. All our ongoing and upcoming projects are registered with MahaRERA. We encourage every prospective buyer to visit the portal, search for our projects by name, and review our documents, timelines, and compliance status independently.

Transparency is not just a legal obligation for us. It is a reflection of the trust that thousands of families have placed in us over four decades. Whether you are a first-time buyer or an experienced investor, we believe you deserve complete clarity before you make your decision.

You can search for our projects on MahaRERA by visiting maharera.mahaonline.gov.in and typing "Moraj" in the project or promoter search.

Quick Reference: MahaRERA Portal Checklist for Buyers

Before finalising any property purchase in Maharashtra, use this checklist:

  • The project is listed as active and registered on MahaRERA
  • RERA registration number matches brochure and agreement
  • The commencement certificate is uploaded and valid
  • Approved layout plan matches marketed floor plan
  • Possession date is clearly mentioned and reasonable
  • Quarterly progress reports are up-to-date.
  • Escrow account details are visible
  • Developer's other projects have a clean track record
  • Agent is RERA-registered
  • No major unresolved complaints against the project or developer

Visit our ongoing projects at morajgroup.com/ongoingprojects.php